Legal
This privacy notice tells you what to expect us to do with your personal information.
If you wish to amend any of the personal information that we hold about you, or update your preferences, you can do so at any time through your account.
If you have any queries about how we use your personal information, please contact our team at privacy@bloxweaver.com
We collect or use the following information to provide services and goods:
We collect or use the following information for the operation of customer accounts:
We collect or use the following information for the operation of content service provider accounts:
We collect or use the following information for service updates or marketing purposes:
We collect or use the following information for recruitment purposes:
We only process personal information where we have a lawful basis for doing so, such as the following:
This is where you have given us permission to process personal information for a given purpose. For example, if you complete one of our enquiry forms, we would ask for your consent if we wanted to use your personal information for any other purpose that stated. You have the right to withdraw this consent at any time. You can manage such preferences within your account or by contacting us.
This is where we have a legitimate interest, as a business, to process personal information. For example, where we are collating your business contact information following an event to market to you. We take due care to balance our interests against your right to privacy.
This is where we have to process personal information to meet our contractual obligations. For example, if you are a platform subscriber, we would need to process your business contact information address to manage your subscription.
This is where we have to process personal information in order to comply with the law. For example, we process and retain customer invoice and content supplier payment information to comply with financial regulations.
We may also rely on relevant exemptions under the GDPR to the requirement to identify a lawful basis for processing.
We retain your personal information for as long as your account is active with us, either in the context of as a customer or a content services supplier; this allows you to continue accessing our platform and services.
Where we don't need to keep all of your information in full, we may obfuscate or aggregate it, for example, web activity logs. This is to ensure that we do not retain your information for any longer than is necessary.
It is sometimes necessary for us to keep your personal information for longer periods of time, for example:
We utilise the follow sub-processors in providing our services:
We may also share your information with professional or legal advisors where we require support.
Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
Under data protection law, you have rights including:
You don't usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO.
The ICO's address:
Information Commissioner's OfficeHelpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
This policy was last updated on 29/05/2024.